Privacy Policy

Last Updated: August 13, 2025

1. INTRODUCTION

You ("you" or "End User" or "Customer" or "Buyer") are required to read and accept all of the terms and conditions as laid down in this Privacy Policy before you may use www.ghusim.com (hereinafter referred to as "Site" or "Exho International" or "we" or "our" or "Company").

If you are a person who is legally incompetent to contract under applicable law, including minors, we require that before using and/or placing an order on this Site, you inform your legal guardian or parents about our Privacy Policy and obtain their consent through their registration as users of this Site.

The privacy practices described in this policy apply to our services available under the domain and sub-domains of ghusim.com.

2. ACCEPTANCE OF PRIVACY POLICY

By visiting this Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site.

This Privacy Policy does not apply to sites maintained by other companies or organizations to which we link, and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the privacy policies of such other companies before submitting your details.

By accepting this Privacy Policy and our Terms and Conditions, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

3. PRIVACY GUARANTEE

We agree that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time, we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc.

Our Commitments:

  • Only employees who need access to your information to perform their duties are allowed such access
  • Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and legal prosecution
  • We use industry-standard security practices to protect your personal information

4. INFORMATION WE COLLECT

4.1 Information You Provide to Us

When you use our Site, we collect and store personal information from you. Our primary goal is to provide and improve our services. The information we may collect includes:

Account Information:

  • Name and contact information (email address, phone number, postal address)
  • Date of birth
  • User ID and password
  • Billing and shipping information
  • Payment information (credit/debit card details, bank account information)

Order Information:

  • Products purchased
  • Purchase history
  • Shipping preferences
  • Communication preferences

Communication Information:

  • Messages you send us
  • Customer service interactions
  • Reviews and feedback
  • Messages posted on our forums or message boards

You always have the option to not provide information by choosing not to use a particular service or feature on the Site.

4.2 Information We Collect Automatically

We automatically collect certain information about your activities on our Site:

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Referring and exit pages
  • Date and time of access
  • Pages viewed and time spent on pages

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to:

  • Keep track of your visits to our Site
  • Remember the contents of your shopping cart
  • Track your previous purchases
  • Deliver content specific to your interests
  • Analyze website traffic and user behavior

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, this may affect your ability to use some features of our website.

4.3 Payment Information

When you make a purchase, we collect:

  • Billing address
  • Payment method details (credit/debit card information)
  • Transaction history
  • Fraud prevention information

5. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

5.1 Service Provision

  • Process and fulfill your orders
  • Provide customer support
  • Communicate about your orders and account
  • Process payments and prevent fraud

5.2 Site Improvement

  • Analyze site usage and user behavior
  • Improve our website content and product offerings
  • Customize your experience
  • Develop new features and services

5.3 Marketing and Communication

  • Send promotional offers and updates (with your consent)
  • Provide targeted advertisements
  • Send administrative notices
  • Conduct market research

5.4 Legal and Security

  • Comply with legal obligations
  • Protect against fraud and unauthorized transactions
  • Enforce our Terms and Conditions
  • Resolve disputes and troubleshoot problems

6. INFORMATION SHARING AND DISCLOSURE

6.1 Service Providers

We may share your information with third-party service providers who help us operate our business, including:

  • Payment processors
  • Shipping and logistics companies
  • Email service providers
  • Website hosting services
  • Analytics providers
  • Customer service platforms

These service providers are only permitted to use your information for the specific services they provide to us and are bound by confidentiality agreements.

6.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Law enforcement requests
  • Government regulatory inquiries
  • Protection of our rights and property
  • Prevention of fraud or illegal activity

6.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the transaction.

6.4 Consent

We may share your information with third parties when you have given us explicit consent to do so.

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

9. YOUR RIGHTS AND CHOICES

9.1 Access and Updates

You can access and update your account information at any time by logging into your account or contacting us.

9.2 Marketing Communications

You can opt out of promotional emails by:

  • Clicking the unsubscribe link in any marketing email
  • Updating your communication preferences in your account
  • Contacting us directly

9.3 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Site.

9.4 Data Subject Rights

Depending on your jurisdiction, you may have additional rights regarding your personal information, including:

  • Right to access your data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

10. CHILDREN'S PRIVACY

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. INTERNATIONAL DATA TRANSFERS

If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. By using our Site, you consent to such transfers.

12. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

For material changes that significantly affect your rights, we will provide additional notice, such as:

  • Email notification to registered users
  • Prominent notice on our website
  • 60 days advance notice

Your continued use of our Site after any changes constitutes your acceptance of the revised Privacy Policy.

14. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Exho International
Address: 00, NISHA ENCLAVE, Pilibhit Bypass, Mosaram Enterprises Ltd Service Centre & Spare Parts, Civil Lines, Bareilly, Bareilly, Uttar Pradesh, 243001
Email: contact@ghusim.com
Phone: +91 7500 47 47 33

For data protection inquiries, please use the subject line "Privacy Policy Inquiry" in your email.

By using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy is effective as of the date listed above and supersedes all previous versions.